Privacy Policy
This Privacy Policy explains how T & A Pro Cleaning collects and uses personal information when you request a free quote estimate or contact our team.
What We Collect
- Contact details, including your name, phone number, and email address.
- Property and service details submitted through our quote form.
- Subscription builder details, including selected plan, services, service frequencies, property type, access, parking, scheduling preferences, billing preferences, notes, and optional photos.
- Optional photos and notes you provide to help us prepare estimates.
- Referral submissions, including referrer contact details, referred customer details, property/job details, referral notes, and optional referral photos.
- Giveaway-related information, including eligibility status, quote/subscription/referral details used to assess eligibility, campaign participation records, and contact details used to notify eligible winners.
How We Use Information
- To provide free quote estimates and confirm booking details.
- To calculate and set up recurring property care subscriptions.
- To communicate service scope, scheduling, and pricing updates.
- To improve our service delivery and customer experience.
- To assess referral eligibility, contact referred customers with permission, manage commission communication, and provide quotes and services.
- To assess giveaway eligibility, track giveaway progress, contact winners, and manage duplicate-entry or fraud-prevention checks.
Subscription Builder Submissions
If you use the subscription builder, we may collect property and access details, selected services and frequencies, parking information, photos, notes, scheduling preferences, and billing preferences. This information is used to calculate pricing, prepare the service scope, plan safe access, schedule recurring work, and follow up with you about the proposed subscription.
Referral Submissions
If you submit a referral, we may collect your contact details, the referred customer's contact details, property and job information, notes, and optional photos. This information is used to review referral eligibility, contact the referred customer where permission has been provided, manage referral status communication, and support quoting or service delivery.
Giveaway Data
If a quote, subscription request, referral-generated job, or completed service is reviewed for a giveaway, we may keep campaign participation records, eligibility status, relevant quote or job details, and contact details needed to notify eligible winners. This information helps us track giveaway progress, confirm eligibility, prevent duplicate or fraudulent entries, and contact winners privately.
Data Sharing
We do not sell your personal information. We only share information where required to deliver services, process payments, or meet legal obligations.
Storage and Security
We take reasonable steps to protect personal information against loss, misuse, and unauthorized access. You can request access or corrections to your information by contacting our team.
Cookies and Website Use
Our website may use basic analytics and functional cookies to improve performance and user experience. Continued use of this site indicates acceptance of this policy.
Contact Us
For privacy enquiries, contact T & A Pro Cleaning at tandaprocleaning@gmail.com or call 0466224927.